SHIPPING POLICY

Effective Date: 01/01/2020

MIKITA delivers orders to customers within the Philippines through our available delivery partners.

1. Delivery Areas

We aim to deliver to most locations within the Philippines, subject to the availability and service coverage of our delivery partners.

Some remote or difficult-to-reach areas may require additional delivery time.

2. Processing Time

Orders are normally processed after order confirmation.

Processing may take approximately 1–3 business days, depending on order volume, product availability, and order verification.

3. Delivery Time

Estimated delivery time may vary depending on your location and the delivery partner.

Typical delivery estimates are:

These are estimates only and may be affected by weather, holidays, transportation conditions, remote locations, or other circumstances beyond our control.

4. Shipping Fee

Shipping fees, if applicable, will be displayed or communicated during the ordering process.

When a FREE SHIPPING promotion is available, the applicable shipping fee will be waived according to the terms of the promotion.

5. Cash on Delivery (COD)

For eligible COD orders, payment is made directly to the delivery partner when the order arrives.

Customers should ensure that the recipient is available to receive the package and prepare the correct payment amount when applicable.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, or repeated failed delivery attempts, additional delivery arrangements may be required.